usfax.com vs HelloFax
The HelloFax Alternative for Business
HelloFax is now Dropbox Fax — convenient inside Dropbox, but its subscription pricing isn't published and there's no advertised HIPAA BAA. Here's how it compares to usfax.com for US business in 2026.
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The Bottom Line
HelloFax (now Dropbox Fax) is simple and integrates tightly with Dropbox and Google Drive, and its pay-as-you-go single fax ($0.99 for up to 10 pages) is cheap for a one-off. The trade-offs: the product is deprioritized inside Dropbox’s eSign ecosystem, its subscription prices aren’t transparently published, and it doesn’t advertise a HIPAA BAA. usfax.com is a dedicated fax product with published pricing, audit trails, and a free, self-serve HIPAA BAA coming to every paid plan from $19/month (signed in Settings) — making it a strong HelloFax alternative for US business.
Competitor pricing read on September 21, 2026 — Dropbox Fax does not publicly publish its subscription plan prices. Verify at hellofax.com.
Feature Comparison
| Feature | USFax | HelloFax |
|---|---|---|
| Starting price | $2.99/fax or $19/mo | Free / $0.99 per fax |
| Published subscription pricing | ||
| Free tier | 7-day trial | 5 pages, send only |
| Pay-per-fax (single send) | $2.99 (10 pages) | $0.99 (10 pages) |
| Per-page overage (paid) | None | $0.05/page |
| HIPAA BAA | Free on every paid plan (coming soon — self-serve in Settings) | |
| Dedicated fax number | ||
| Dropbox integration | ||
| Google Drive integration | ||
| Email-to-fax | ||
| Dedicated, standalone fax product | ||
| Audit trail & logs | ||
| US-based support | Dropbox support |
Pricing Comparison
usfax.com
Flexible plans with HIPAA option
- Pay Per Fax$2.99/fax
- Solo (300 pages)$19/mo
- Practice (800 pages)$29/mo
- Multi-site (10 users, unlimited pages)$59/mo
HelloFax (Dropbox Fax)
Integrated with Dropbox ecosystem
- Free (5 pages, send only)$0
- Pay-as-you-go (up to 10 pages)$0.99/fax
- Professional / Small Business plansNot published
- HIPAA BAANot advertised
Paid overage 5¢/page; no contract and no setup or cancel fee. Subscription plan prices are not publicly published. Verify at hellofax.com (as of September 21, 2026).
Choose usfax.com if you...
- •Need HIPAA-compliant faxing for healthcare or legal
- •Want pay-per-fax pricing for occasional use
- •Need audit trails and compliance logging
- •Want a dedicated fax service, not a bundled feature
- •Value US-based customer support
- •Need an unlimited plan for high-volume faxing
Choose HelloFax if you...
- •Already use Dropbox and want tight integration
- •Need Google Drive and cloud storage integration
- •Mostly send the occasional one-off fax ($0.99 pay-as-you-go)
- •Don’t need a HIPAA BAA or audit trails
- •Prefer managing fax within your existing Dropbox workflow
Last updated · Competitor facts read from fax.dropbox.com (pricing page) on September 21, 2026; anything not shown there is marked see their site.
Learn more: Pricing · Features · Keep your number · HIPAA-ready fax · Digital fax service
Frequently asked questions
HelloFax was acquired by Dropbox and is now offered as Dropbox Fax. It still works, but it has been folded into Dropbox's eSign and document ecosystem rather than being developed as a standalone, actively prioritized fax product.
For US businesses, yes. HelloFax is simple and integrates tightly with Dropbox and Google Drive, but it doesn't publish its subscription plan prices and doesn't advertise a HIPAA BAA. usfax.com is a dedicated fax product with published pricing ($19/$29/$59 a month), audit trails, and a free, self-serve HIPAA BAA coming to every paid plan (signed in Settings) — making it a focused HelloFax alternative for US business.
For a single one-off fax, HelloFax's pay-as-you-go ($0.99 for up to 10 pages, then $0.20/page) is cheaper than usfax.com's $2.99/fax. For ongoing use it's harder to compare, because HelloFax doesn't publicly publish its Professional or Small Business subscription prices, while usfax.com publishes $19, $29, and $59/month plans with no overage charges. Verify current HelloFax pricing at hellofax.com (as of September 21, 2026).
HelloFax (Dropbox Fax) does not advertise HIPAA compliance or a Business Associate Agreement (BAA). If you need HIPAA-compliant faxing for healthcare, usfax.com is bringing a free, self-serve BAA to every paid plan, from $19/month — you will sign it yourself in Settings → HIPAA BAA — with TLS 1.2 or higher, AES-256, and audit trails.
If you live in the Dropbox ecosystem and value tight integration with Dropbox and Google Drive, HelloFax (Dropbox Fax) is convenient. If you prioritize a dedicated fax product, transparent published pricing, audit trails, or a HIPAA BAA, usfax.com is the better choice. Note that HelloFax has no contract and no setup or cancel fee, so switching either way is low-risk.
Yes. You can sign up for usfax.com and start faxing immediately with a new US fax number, or port your existing number with help from our support team (HelloFax number porting may carry a one-time fee on their side).
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Sources
Facts about carriers, regulators and competitors on this page come from the documents below, read on the dates shown. Carrier rules change; when a detail matters for your line, check with your carrier.
- Dropbox Fax (formerly HelloFax) pricing — Dropbox, accessed September 21, 2026.
- usfax.com Pricing — usfax.com, accessed September 21, 2026.
- usfax.com Terms of Service (cancellation, refunds, porting) — usfax.com, accessed September 21, 2026.